Friday, December 12, 2008

I could gripe about anything - and usually do

I find myself complaining about Switzerland when I speak of living there. While I do have complaints, there is so much that is wonderful about Switzerland. One thing that is really good is their internet - at least compared to Cincinnati Bell's DSL.

I am a telecommunications baby. I worked for AT&T (I prefer to think of it as Southwestern Bell) for 24 years. The company gave me a lot - namely money. I would prefer to give back to the industry by using its technology for phone and internet access vs. using cable.

Switzerland's Swisscom internet has been great. It is reliable and fast. I consistently get 15,000 kbps DL and 1,000 kbps UL. That's pretty fast and I don't even get the full DL speed of 20,000.

Cincinnati Bell's speed is horrible by comparison and very unreliable. As I previously said we got internet access (from CinBell) for while we are in Cincy. Kathleen hooked it up easily enough and our DL speed was around 4,500 kbps and the UL was about 750 kbps. Great I thought. Much better than we had before when living in Cincinnati. The problem has been that it has been an unreliable connection. It's there and then it's not. It makes me want to pull my hair out and I need my hair. Who knows when it will stop growing? I finally called CinBell to complain. 'Let me adjust the frequency, perhaps it was setup incorrectly' they said.

FREQUENCY - Cincinnati Bell speak for speed. More precisely it means to slow things down.

The tech guy - nice enough fellow - adjusted my frequency. I'll just have to see how well it works. To early to tell, but I bet things improve. This is because I meant business, I sounded like someone not to be trifled with, I am a fellow telecommunications baby - NOT! He just slowed my connection. My DL is now about 1,500 with an UL of 450. Uuuughhhh!

15,000 vs. 1,500 - really I can't actually see the difference. At home in Switzerland web pages don't just POP! onto the screen. Here in Cincy they come on screen just fine. But I know there is a difference and that bugs me. Why is U.S. internet so slow when it seems the rest of the world's is so fast? I don't know and don't really want to bother caring. I just want my INTERNET, money for nothing and my chicks for free.

UPDATE 24 HOURS LATER - slowing down the connection seems to have solved the reliability. We haven't experienced any disconnections. We can now watch our SlingBox, use our Skype phone and browse the internet with no problem. Well not exactly... Why is it I can do all of this at 1,500 kbps DL and not the 4,500 I had at the start? This I have a problem with. I am not impressed with CinBell's internet service. It leaves a lot to be desired.

UPDATE SOME WEEKS LATER - ever since CinBell slowed our DL speed our connection was more reliable, but overall still crappy. It still cut out at times and it seemed always when you wanted it most. Often the connection seemed really slow. CinBell should be better than this.

No comments:

Post a Comment

We always like to get feedback. Please leave us a note. Merci and remember to do so again soon!